NE Regional CSS Training Sessions

At the Innovation Centre, we are committed to sharing valuable training sessions tailored to meet the needs of supervisors, frontline staff, and volunteers in the home and community support sector.

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TAILORED TRAINING

The Training

These training programs are designed to enhance skills, expand knowledge, and promote excellence in service delivery.

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Supervisor Focused Sessions

  • Effective Staff Management: Equip your supervisors with the tools they need to lead their teams effectively.
  • Coping with Job Stressors: Learn strategies to manage the challenges that come with this demanding role.
  • Volunteer Management: Gain insights into effective volunteer coordination.
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Frontline Staff-Focused Sessions

  • Role-Specific Training: Enhance the skills required for frontline roles.
  • Specialized Topics: Deepen your knowledge in specialized areas to excel in your role.
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Volunteer Focused

Coming Soon: Stay tuned for upcoming sessions tailored specifically for volunteers.


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Our Frequency

We hold approximately 12 sessions each year, ensuring consistent opportunities for learning and growth.

Past Sessions

View our list of past sessions, where we’ve covered various topics such as:

  • It’s Not Your News To Tell: Confidentiality When Working with Clients
  • Responding to Life Changes with Strength and Resilience: A Workshop for Frontline CSS Workers
  • How to Get Them and Get Them Motivated
  • Helping Personal Support Workers (PSWs) Thrive
  • When It Doesn’t Always Go Well: Developing Conflict-Competent Teams
  • Just The Same But Different: Volunteer Supervision

Total Trained to Date: 105

The Innovation Centre is dedicated to empowering individuals in the home and community support sector. Join us in our mission to enhance skills, foster resilience, and create a thriving support community.

Upcoming Sessions

Don’t miss out on our upcoming sessions:

  • Stress Management and Compassion Fatigue
  • Introduction to Mental Health and Mental Health First Aid
  • Documentation, Observation, and Assessment Skills

Interested in attending a session?

Please register by e-mailing jnewfeld@innovation-centre.ca