OceanMD/Caredove Integration

The Innovation Centre has been fielding inquiries regarding an e-mail that has been sent out from the Change Management Team at Ontario Health in regard to the Ocean/Caredove integration. We have since met with this team to clarify what the expectation is from the North East CSS sector. 

The Ocean/Caredove integration allows Ocean users to send Caredove referrals directly through the Ocean system. This integration simplifies the referral process for Primary Care and enhances coordination between our service providers.

Key Points to Note: There is no action on your part, and you will not notice any changes. 

• The Ocean and Caredove integration has already been implemented for some CSS providers in the North East and we will continue to work with the Digital Health team to ensure all Caredove users are able to receive referrals from Ocean users.
• There is no need for any additional actions on your part, as all management and functionality aspects are handled in the backend, ensuring a smooth experience for users.
• You will continue to receive Caredove referrals as you have been accustomed to.

If you have any questions or require further information about this integration, please do not hesitate to reach out to a member of the Innovation Centre.

We are here to assist and provide any necessary support as you adapt to this change.