Assisted Living Services Policy 2023

In collaboration with the Home & Community Support Innovation Centre, Ontario Health developed a resource to provide an overview of the key changes that define the Assisted Living Services Policy, 2023.

Click on the video below to view a comprehensive overview of the key changes that define the new policy.

Navigating Change: Presenting an overview of the newly released Assisted Living Services Policy.

Assisted Living Services Policy 2023

The Assisted Living Services Policy 2023, is a document that outlines the provisions and requirements for the delivery of Assisted Living Services in Ontario. The policy aims to improve the quality and consistency of services, as well as to address the recommendations of the Auditor General’s report.

Communications and Resources

Shared Information

Webinars & Presentations

Questions and Answers

Submit A Question

Ontario Health is committed to seeking input and inquiries from Health Service Providers to better understand and address concerns related to the implementation of the Assisted Living Services 2023 Policy.

Assisted Living Services Policy 2023

Name(Required)

First Last

Email(Required)

Organization Name(Required)

Ontario Health Region(Required)

Please Select One From Drop Down

Please choose the category that best aligns with the subject of your question:

Maximum Service Hours

Eligibility Criteria

Service Location, Designated Service Area

Key Service Delivery Functions

Transition and Discharge

ALS HSP Qualifications

Complaints and Appeals Process

Reporting Standards

OTHER

Submit your question in the space provided below.

OH aims to address inquiries in a timely manner. However, if your question requires an urgent response within 24-48 hours, please reach out to your OH regional health contact. ALS HSPs are encouraged to regularly review the FAQ document found on this website.